NTS AUTOS LLC

FAQ & Policies

Everything you need to know about renting with NTS AUTOS LLC

Requirements to Rent

To rent a vehicle from NTS AUTOS, you must meet the following requirements:

21+ years old
Valid Driver's License
$500 refundable deposit
Full coverage insurance (or owner coverage)
No major violations
Valid card required

Frequently Asked Questions

Deposit Policy

$500 Refundable Security Deposit

Required for all vehicle rentals

Deposit Release Timeline

1-3 Day Rentals

3-5 business days

4+ Day Rentals

7-14 business days

Refund Conditions

100% refundable if no damages, tolls, or violations
May be held longer if tolls or citations are pending
Deposit required at time of booking

Payment Methods

Accepted Payment Types

Major Credit Cards

Debit Cards

Major Bank Cards

5% Cash Discount
  • • Valid ID required
  • • Full deposit required

No extra card processing fees

Pickup & Delivery

Free Bronx Pickup

Pick up your vehicle at our Bronx location (10455) at no extra charge. Available 24/7 by appointment. Exact pickup address provided after payment confirmation.

Zone-Based Delivery Fees

Distance calculated from our base location in Bronx, NY 10455

0-5 miles from baseFREE
5-15 miles from base$40
15-30 miles from base$75
30+ miles from baseCustom Quote

Late Return Policy

30-Minute Grace Period

No charges for returns within 30 minutes of scheduled time

Late Fee Structure

Late Fee (after 30 min grace)$50
Half-Day Charge (2+ hours late)Half-Day Charge
Full Additional Day (4+ hours late)Full Day Charge

If you need to extend your rental, please contact us ASAP at (646) 884-8101 to avoid late fees.

Fees & Penalties

The following fees may be charged for damage, violations, or policy breaches:

Smoking in vehicle$250
Per rim damage$350
Lost key replacement$1000
Excessive cleaning required$150

Cancellation Policy

Free cancellation 48+ hours before pickupFREE
$50 fee for 24-48 hour cancellations$50
No-show forfeits first day rentalFirst Day Rental

Mileage Policy

Daily Limit

150 miles/day

Weekly Limit

1000 miles/week

Excess Mileage

$0.35/mile

Still have questions?

Our team is available 24/7 to help you